Keeping Drugs Away from Inmates Using Securus Technologies

I work as a corrections officer in a jail where violence has been on the rise. On any given day, I don’t know if I am going to be the next victim of these brutal attacks, so I need to go to work focused and committed to cleaning up the problem. My team of officers does have a few resources that we use to try and clean up our prison, but one came from the most unlikely of sources.


To control violence in prison, getting drugs and weapons out of the hands of the inmates is crucial. The inmates only have a few ways in order to be in contact with the outside, so closing down those access points is key. We always have a huge police presence at the visitor center because that is the easiest way to get anything illegal from the outside. Even with searches and warnings, the problem never goes away.


It wasn’t until we were trained to use the LBS software on the new inmate call monitoring system installed by Securus Technologies that we saw progress. These inmates used to talk at will on the phones, and officers could easily lose ground trying to listen to all the conversations. The software does the work of many officers, and now we can even listen for specific chatter to help in our case to clean up this problem.


This month, we heard one call about an inmate begging his family to smuggle drugs to him on visiting day. One call revealed the hiding place of a large amount of heroin the inmates were selling. We even were able to detect a call where the inmates were openly talking about using drugs inside the cell when the lights were out. We can not send a team to addresses these concerns as they happen.